Marketing is a
three-syllable word that seems so simple, yet
encompasses so much. Marketing is a multi-faceted
approach to promoting a product or service. Both
traditional and unconventional marketing methods have
a place in the small business world. Marketing helps
small businesses focus on building their brand and
identity.
There are few
limitations to marketing options, and the
opportunities listed here are just a few that will
generally result in a decent ROI (Return On
Investment) for most small businesses. That said, do
not be afraid to be creative -- no one knows or
understands a small business like its owner, so think
outside of the box and don't be afraid to experiment.
Identity
Continuity
Create continuity
between an online website, logos, letterheads,
business cards, and packaging. Create an identity that
will make your business stand out from the
competition, and leave a good initial impression on
potential customers. A professional image associated
with your company or product will remind customers of
their past brand experiences, and will reinforce your
product line.
Trade Publications
Niche publications
are journals or magazines that focus on a specific
market. If your product or service is appropriate for
a specific market, then advertising in their trade
publications will allow you to immediately drill down
and target that very specific audience.
Promotional Items
Branded giveaways
have long been used by marketers to attract potential
customers. Products that have a long shelf life will
help keep your business in the forefront of a
customer's mind. Weeks, months, and even years after a
product is purchased or service is performed,
promotional items will remind the customer of your
brand.
Reviews
Solicit product
reviews from reputable industry sources, magazine
reviewers, bloggers, or industry journalists. Product
reviews lend credibility to a product or company.
Keyword
Advertising
In order to help your
website's search engine ranking, use keyword
advertising. Focused and targeted keyword advertising
will drive web traffic that has a genuine interest in
your product or service.
Niche Directories
Use online niche
directories to promote products or services. Visitors
who frequent topical directories have a strong
interest and are more likely to purchase.
Viral Marking
Once known as
"word of mouth" marketing, viral marketing
has taken on a life of its own. Encourage product
buzz, as well as customers referring customers.
Opt-In Email
Marketing
Use email as a
marketing tool to notify your existing customers about
specials, new products or services, or product
releases and updates. While some say email marketing
is dead, others say that measured results of email
marketing tell a very different story. Opt-in,
targeted email marketing works, and produces results
when done correctly.
Partnerships /
Strategic Relationships
We see large
companies leveraging their assets every day, and small
online businesses should too! Whether it be as a
partner, an affiliate, or a strategic relationship,
all of these relationships can benefit small
businesses. Businesses can use strategic relationships
to penetrate niche markets. Affiliates can expand
their reach and tap into the customer bases of similar
products. Partners can provide additional value to
existing products or services. Determine what types of
relationships could be beneficial to your small
business.
Online Classifieds
Craigslist is likely
the best known online classified system. Classified
systems increase visibility and are often overlooked
by small businesses. Consider posting classifieds that
relate to product or services, and monitor the
results.
Sponsorship /
Contests
Contests not only
encourage customers to have fun, but also generate
publicity and draw attention to your company and
brand. Sponsor industry events, run contests, or
donate prizes to industry contests in order to
increase visibility and generate goodwill.
Newsletters
Communication is
critical to all businesses, and small businesses are
no exception. Be sure to establish a communication
channel with customers and potential customers.
Newsletters are a very popular communication channel
for software developers.
RSS
RSS is growing in
popularity. It is an alternative communication channel
that has the benefit of reaching a larger audience
through syndication. Supplement and enhance email and
newsletter campaigns by providing an RSS channel for
their content.
Forums /
Newsgroups
Participation in
newsgroups and forums will result in building
credibility. Business relationships will often result
from online dialogue in industry forums and
newsgroups. Actively participate and always behave in
a professional manner.
Forum / Email
Signatures
All forum posts and
emails you send should contain a "signature"
that advertises your business name, tag line, and URL.
Blogs
Blogging and posting
comments on blogs can result in an increase in web
links and traffic. Socialization and engaging others
with well thought out comments can establish a
business reputation and generate product interest.
Videos
YouTube is a boon to
business. If you are creative, consider compiling an
educational or humorous video. YouTube is a huge
distribution channel and can generate product or
industry interest.
Press Releases
The avenue to
inexpensive press! Write a press release to promote
new products or services and reap the benefits with
media attention.
Article
Syndication
Writing articles can
help lend credibility to your product line and improve
your business reputation.
Local Newspapers
Contact local
newspapers and pitch a unique story to them. Publicity
is free and can generate discussions and interest.
Consider exploring
alternative channels for advertising and marketing.
Keep in mind that advertising need not be costly;
creative marketers can often find inexpensive avenues
that will result in a great return.